Help & FAQ

Do you have a physical store?

We operate as E-commerce only. So we do not have any physical stores as of now. All our items are sourced international Market and Qatar market.

How do I track my order?

You can contact us via WhatsApp

What is the estimated time of delivery for the products?

Within 2 days after your order confirmation.

Do you have cash on delivery/Bank transfer payment options?

We only provide Cash On Delivery option for now

Are shipping fees refundable if I return my product?

No

What are the working hours of your customer service?

Customer support will be available from 10:00 AM to 7:30 PM

Do we have a return policy?

Yes. We have a 5 days return policy if you replace the product

Do you deliver worldwide?

No, We only deliver inside Qatar for now

Please tell me about the return/refund policy?

Refer refund policy page